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How limau77 Handles Your Personal Information

This privacy policy explains exactly what personal data we collect when you open and use your limau77 account, why we collect it, and how we keep it safe.

Account data protectionPayment info handled with careYour right to access your dataClear data retention rulesContact us to request changes
limau77 How limau77 Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of what we hold on your account, or need to flag a concern about data accuracy, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your records without delay. We aim to acknowledge privacy-related requests promptly and work through them in the order they arrive.

Live Chat Start a live chat session from any page on limau77. Give your registered email and state that your query is a privacy or data request so it reaches the right team.
Email Support Send your data access, correction, or deletion request to our support email. Include your account username and the specific data point you are asking about for a faster response.
Help Centre The help centre on limau77 carries written steps for common privacy actions — updating contact details, reviewing saved payment references, and submitting a formal data request.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security and transparency sit at the centre of how we handle account data. From the moment you create your limau77 account through to every deposit logged against your wallet, we apply consistent data practices that reflect what you should reasonably expect from a platform you use regularly. Players in George Town and across Malaysia access the same standards — location within Malaysia does not change the protection applied to your account information.

Encryption in Transit and at Rest All data moving between your device and our servers uses SSL encryption. Stored account records, including payment references from Touch 'n Go eWallet and Boost deposits, are encrypted at rest on our systems.
Cookie Use and Browser Data We use session cookies to keep you logged in and preference cookies to remember your account settings. You can manage cookie permissions through your browser settings; disabling all cookies may affect how your account loads.
Data Retention and Deletion We retain your account data for as long as your account is active and for a period after closure as required by applicable local law. Once that period passes, your personal records are removed from our active systems.
Access Controls and Internal Policy Access to your account data inside our organisation is role-restricted. Only the teams that operate payments, account security, and compliance can view identifiable records — and only when a specific operational reason applies.

Common Questions About Your Data and This Policy

These are the questions we hear most often when account holders want to understand their privacy rights on limau77. If your question is not covered here, live chat or email support can handle it directly — just mention it is a privacy matter when you open the conversation.

We collect your name, email, contact number, and login credentials at registration. If you deposit via Touch 'n Go eWallet or GrabPay, we also log the transaction reference for payment reconciliation — not your wallet password.

We do not sell your data. We share information only with payment processors needed to complete your transactions and, where required, with authorities under applicable Malaysian law. No data goes to unrelated third parties.

Yes. Send a data access request to our support team by email or live chat. Include your registered email address and we will compile the account data we hold and respond through the same channel.

We retain your records for the period required by applicable local law after account closure. Once that retention window closes, your identifiable personal data is removed from our active databases.

Log in and go to your account settings to update contact details directly. For changes to identity documents or registered payment methods like Boost, contact support through live chat — verification steps will apply.

Payment references tied to your account are retained only for the period required by local financial and operational law. After that, they are purged from our systems along with the rest of your closed-account records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.